Privacy Policy
Effective Date: Friday, February 27, 2026
Zeleora (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or make a purchase.
1. Legal Entity Information
Legal Business Name: 开州区天空之眼服装经营部
Business Type: Individual Business (Sole Proprietorship)
Location: Chongqing, China
Contact Email: info@zeleora.com
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), we act as the Data Controller of your personal data.
2. Information We Collect
We may collect and process personal data including your full name, billing and shipping address, email address, phone number, payment information processed securely through third-party payment providers, IP address, device information, order history, and transaction details. We do not store full payment card information on our servers.
3. How We Use Your Information
We process your personal data to fulfill and manage your orders, provide customer support, send order confirmations and shipping updates, improve our website and services, prevent fraudulent transactions, ensure website security, and comply with applicable legal obligations. Processing of your data is based on contractual necessity, legitimate business interests, compliance with legal obligations, or your explicit consent where required.
4. GDPR Rights (For EU/EEA Customers)
If you are located within the European Economic Area (EEA), you have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data (the “Right to be Forgotten”), restrict or object to processing, request data portability, and withdraw your consent at any time where processing is based on consent. To exercise any of these rights, you may contact us at info@zeleora.com.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, accounting, tax, or reporting requirements.
6. Data Sharing
We may share your personal data with payment service providers, shipping and logistics partners, IT and hosting providers, and legal authorities where required by law. All third-party service providers are obligated to safeguard your data and process it in accordance with applicable data protection regulations.
7. International Data Transfers
As we operate internationally, your personal data may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to ensure that such transfers comply with GDPR and other applicable data protection laws.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You may control or disable cookies through your browser settings.
9. Security Measures
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, misuse, or destruction.
10. Contact Information
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us at:
Email: info@zeleora.com
