Terms & Conditions

Effective Date: [Friday, February 27, 2025]

 

Welcome to Zeleora. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

 

If you do not agree, please do not use our website.

 

1. Business Information

Legal Business Name: 开州区天空之眼服装经营部

Business Type: Individual Business (Sole Proprietorship)

Location: Chongqing, China

Contact Email: info@zeleora.com

 

Zeleora operates as an online fashion retail store serving customers internationally.

 

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have legal parental consent

The information you provide is accurate and complete

You will not use our website for unlawful purposes

3. Products & Pricing

We strive to ensure product descriptions, images, and prices are accurate. However:

Colors may vary slightly due to screen settings

We reserve the right to correct pricing errors

We may modify or discontinue products without notice

All prices are displayed in the selected currency and may not include customs duties or taxes applicable in your country.

 

4. Orders & Payments

By placing an order, you agree that:

All payment information provided is valid

You are authorized to use the selected payment method

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

Payment processing is handled securely by third-party providers. We do not store full payment card details.

 

5. Shipping & Delivery

Delivery times are estimates and may vary depending on destination and customs processing.

 

We are not responsible for delays caused by:

Customs clearance

Incorrect shipping details provided by the customer

Force majeure events (natural disasters, strikes, etc.)

Risk of loss transfers to the customer upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy. By making a purchase, you agree to the conditions outlined in that policy.

 

7. Intellectual Property

All website content including text, images, logos, graphics, and design elements are the property of Zeleora and may not be copied, reproduced, or used without written permission.

 

8. Limitation of Liability

To the maximum extent permitted by law:

Zeleora shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

 

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and process personal data.

 

10. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable international commercial laws. Any disputes shall be resolved through good-faith negotiations before legal action.

 

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting on this page.

Continued use of the website constitutes acceptance of updated Terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

info@zeleora.com